At Small Business Dose, we value your feedback and are committed to addressing any concerns you may have. Your opinions are important to us as they help us improve our services and ensure that you have the best experience possible. If you’ve encountered any issues or have suggestions, please let us know. Our dedicated team is here to assist you.
How to Submit Your Complaint
Submitting a complaint is simple and straightforward. You can reach out to us in various ways that are convenient for you. We aim to make this process as hassle-free as possible, ensuring that your concerns are addressed promptly.
Contact Us by Email
One of the easiest ways to lodge a complaint is via email. Simply send a detailed message to our customer service team at info@smallbizdose.com. Please provide as much information as possible about the issue you are experiencing. Our team will respond to your email within 24 hours, ensuring that your concerns are attended to in a timely manner.
Visit Us in Person
If you prefer discussing your complaint face-to-face, you are welcome to visit us at our office located at 9406 Oak St, San Diego, CA 47816. Our customer service team is available during regular business hours and will be happy to assist you. Please feel free to drop by at your convenience.
Reach Out Through Our Website
Another convenient option is to submit your complaint through our website. Simply visit smallbizdose.com and navigate to our contact page. Here, you will find a form that allows you to detail your complaint efficiently. Once submitted, our team will review your complaint and get back to you as soon as possible.
How We Handle Complaints
We take every complaint seriously and handle them with care. Once received, your complaint will be reviewed by our dedicated team who will investigate the issue thoroughly. We aim to resolve complaints within five business days, although some complex issues may take longer. Rest assured, we will keep you informed about the progress and outcome.
Feedback Helps Us Grow
We acknowledge that there may be areas where we can improve, and your feedback is crucial in helping us identify those areas. We appreciate you taking the time to let us know how we can serve you better. Your complaints and suggestions are valuable resources that enable us to enhance our services and meet your expectations.
Your Satisfaction Is Our Priority
At Small Business Dose, your satisfaction is our top priority. We are committed to providing you with the highest level of service, and resolving any issues you may face is fundamental to achieving that goal. We encourage you to voice your concerns so that we can continue to strive for excellence.
Thank You for Your Patience
We sincerely thank you for your understanding and patience as we work to resolve your complaint. Your patience and cooperation are greatly appreciated, and we are committed to ensuring that your issues are resolved to your satisfaction.
Thank you for choosing Small Business Dose. We are here to support you and are dedicated to making your experience with us positive and rewarding.